AI for repair businessesLima, Ohio & Allen County

AI that books the service call while you're behind a fridge.

Model, symptom, address, and a slot on the calendar — collected on your line while both your hands are busy.

How the work actually goes

Small, fast jobs and a phone that always rings while both your hands are inside a machine.

Appliance repair is a business of small, fast jobs and a phone that always rings during one. The caller wants to know when you can come and roughly what it will cost.

We put an agent on your line that answers, gets the brand, model, and symptom — the details that make a first visit productive — and books the slot. Behind it, tracking for parts on order and the return trips they create.

Calls arrive while you're inside a machine and can't stop.

Diagnosing over the phone requires the model number, which callers rarely volunteer.

Parts ordering and return trips get tracked on a clipboard.

The numbers

What the research says about businesses like yours

Published studies, not our marketing. Every source is linked.

12%Almost nobody in the trades answers fast — which is exactly the opening.

Only 12% of contractors got back to a new lead inside five minutes. The single most common response time was a full day, at 37%.

Hatch, 2024Analysis of 132,188 HVAC speed-to-lead campaigns
100×Five minutes versus thirty is the difference between reaching someone and missing them.

Responding to a new inquiry within five minutes made contact 100 times more likely than waiting thirty minutes, and made the lead 21 times more likely to enter the sales process at all.

MIT Sloan / Lead Response Management study, 2007Dr. James Oldroyd; 15,000+ leads and 100,000+ call attempts across six companies
97%Nearly everyone reads your reviews before they call you.

97% of consumers read reviews for local businesses, and 41% say they always check them before choosing where to go.

BrightLocal Local Consumer Review Survey, 2026Annual survey of U.S. consumers on local-business review behavior
53%Half your phone traffic is gone before the page finishes loading.

More than half of mobile visits are abandoned if a page takes longer than three seconds to load — the visitor is back in search results before they ever see who you are.

Google, 2017Google/SOASTA analysis of mobile page-speed benchmarks
Everything we build

Every service, and what it changes for repair businesses

Start with one. The ones marked below are where most repair businesses see the fastest return — but they all work on the same operation.

Start here

Phone Agent

Model and symptom, collected for you

The agent answers while you're behind a fridge, gets the brand, model, and what it's doing, and books the slot — so the first visit is productive.

  • Callers hear a friendly greeting in your voice, day or night
  • New leads are captured with name, number, and what they need
  • Every call shows up as a transcript you can read later
$149/mo + $1,000 one-timeHow it works
Start here

Custom CRM

Parts on order and return trips

Which jobs are waiting on a part, which need a second visit, what's still unbilled — tracked instead of on a clipboard.

  • Stop losing leads in spreadsheets, sticky notes, and inboxes
  • See every deal and where it stands at a glance
  • Built to match your steps, so your team actually uses it
$2,000 one-time + $1,000/yrHow it works
Start here

Website

Brands, service area, and call fee

People want to know you work on their brand, come to their town, and what a visit costs. Say it and the calls get better.

  • Loads fast and looks right on every phone
  • Edit your own pages by clicking or speaking, no tech skills
  • Stays current because you change it the moment something changes
$500–$1,500 one-timeHow it works

Second Brain

Repairs you've done before

What that fault code meant last time, which part number fit, what you charged — pulled up in the driveway.

  • Stop digging through folders and old emails to find one detail
  • Ask in plain words and get an answer in seconds
  • Trust every answer because it shows the document it came from
$3,500 one-timeHow it works

Automated Social Media

Repair-vs-replace advice earns calls

Honest guidance about when a machine is worth fixing builds exactly the trust this trade runs on.

  • You stay active online without writing a single post yourself
  • Posts sound like you, not like a generic ad
  • A steady schedule keeps you in front of local customers
$400–$800/moHow it works

Outbound Caller

Repairs you quoted and never did

Customers who declined a repair often reconsider when the machine gets worse. The agent checks back.

  • Old leads get followed up instead of quietly going cold
  • Every call opens with what that person actually cared about
  • Common objections get handled instead of ending the call

Cold Email Pipeline

Landlords and property managers

Rental appliance work is steady and repeatable. We fix deliverability so your outreach reaches whoever manages the units.

  • Deliverability problems get found and fixed, not guessed at
  • Your mailboxes get warmed to full sending capacity
  • Your data flows into your sending tool automatically
$1,200 one-timeHow it works
Parts, warranty, and scheduling

The rest of what we build

Truck stock, warranty claims, route scheduling — built around a one-truck or small-crew operation.

Frequently asked questions

Will it get the model number?+

It asks for it and tells the caller where to look, which is more than a voicemail does.

Can it quote a service call fee?+

Yes, from your pricing. Repair estimates stay with you, after you have seen the machine.

I'm a one-person shop. Is this overkill?+

One-person shops lose the most to unanswered calls, because there is literally nobody else to pick up.

Service calls get booked without you stopping the job.

Service calls get booked without you stopping the job.

Let's find the highest-impact AI move for your repair business in Lima — free, no obligation.

Book a Free AI Audit