AI for fleetsLima, Ohio & Allen County
AI for dispatch, check calls, and the paperwork behind them.
Sitting on I-75 means opportunity and interruption in equal measure. Let the routine calls get handled so dispatch can dispatch.
Most of what interrupts dispatch isn't dispatching — it's check calls, paperwork questions, and follow-ups nobody has time for.
Lima sits on I-75, which means freight is a real industry here and dispatch is a real job. Most of what interrupts dispatch is not dispatching — it is status calls, paperwork questions, and follow-ups.
We put AI on that layer: an agent that handles the routine calls on your line, a searchable memory of loads, rates, and documents, and a pipeline that keeps shipper and broker follow-up from disappearing.
Check calls and status questions interrupt dispatch all day.
Driver paperwork, rate cons, and PODs live in email threads and a filing cabinet.
Broker and shipper follow-up is the work that never quite gets done.
What the research says about businesses like yours
Published studies, not our marketing. Every source is linked.
Businesses that got back to a new inquiry within an hour were nearly seven times more likely to qualify that lead than businesses that responded even an hour after that — and more than sixty times more likely than the ones who waited a day.
Harvard Business Review, 2011Audit of 2,241 U.S. companies' response timesToday's AI can technically automate the activities that absorb 60 to 70% of employees' time — a jump from the 50% estimate before generative AI arrived.
McKinsey Global Institute, 2023"The economic potential of generative AI," analysis across 63 use casesResponding to a new inquiry within five minutes made contact 100 times more likely than waiting thirty minutes, and made the lead 21 times more likely to enter the sales process at all.
MIT Sloan / Lead Response Management study, 2007Dr. James Oldroyd; 15,000+ leads and 100,000+ call attempts across six companiesClose to 60% of U.S. small businesses now say they use AI in day-to-day operations, and 77% of those say limits on it would hurt their growth.
U.S. Chamber of Commerce, 2025"Empowering Small Business" — survey of 3,870 U.S. small businessesEvery service, and what it changes for fleets
Start with one. The ones marked below are where most fleets see the fastest return — but they all work on the same operation.
Phone Agent
Check calls stop reaching dispatch
The agent answers routine status and paperwork questions on your line and routes anything unusual to a person with the context gathered.
- Callers hear a friendly greeting in your voice, day or night
- New leads are captured with name, number, and what they need
- Every call shows up as a transcript you can read later
Second Brain
Loads, rates, and documents on demand
What that lane paid last month, where the POD is, what the rate con said — retrieved instead of searched through email.
- Stop digging through folders and old emails to find one detail
- Ask in plain words and get an answer in seconds
- Trust every answer because it shows the document it came from
Custom CRM
Shippers and brokers, worked
Which relationships are active, which have gone quiet, what each lane is worth — visible instead of remembered by one dispatcher.
- Stop losing leads in spreadsheets, sticky notes, and inboxes
- See every deal and where it stands at a glance
- Built to match your steps, so your team actually uses it
Website
Credibility for shippers and drivers
Authority, equipment, lanes, and safety record for shippers; pay and home time for drivers. Both audiences check before they call.
- Loads fast and looks right on every phone
- Edit your own pages by clicking or speaking, no tech skills
- Stays current because you change it the moment something changes
Automated Social Media
Recruiting is the real use here
Drivers look at your feed before they apply. Steady, honest posting about equipment and the people who work there does the recruiting.
- You stay active online without writing a single post yourself
- Posts sound like you, not like a generic ad
- A steady schedule keeps you in front of local customers
Outbound Caller
Shippers you hauled for once
Direct freight beats broker freight. The agent works the list of shippers you've served and asks for the next load.
- Old leads get followed up instead of quietly going cold
- Every call opens with what that person actually cared about
- Common objections get handled instead of ending the call
Cold Email Pipeline
Direct shippers, reached properly
Getting off the load boards means reaching traffic managers. We repair the sending setup so those emails land.
- Deliverability problems get found and fixed, not guessed at
- Your mailboxes get warmed to full sending capacity
- Your data flows into your sending tool automatically
The rest of what we build
Driver settlements, maintenance schedules, safety files — built alongside the system you already run.
Frequently asked questions
Can it handle check calls from brokers?+
It can answer the routine ones from information you give it, and route anything unusual to a person with the context already gathered.
We're a small fleet. Is this worth it?+
Small fleets are where an unanswered phone costs the most, because there is no one else to catch it. That is the case we usually start with.
Does it work with our TMS?+
Sometimes directly, sometimes alongside it. The audit is where we figure out which, before you spend anything.
Dispatch stops fielding the same three questions all day.
Dispatch stops fielding the same three questions all day.
Let's find the highest-impact AI move for your fleet in Lima — free, no obligation.
Book a Free AI Audit