Department training

AI for the Trades & Field Service Office

Your office sorts every lead the day it lands, follows up every open estimate, and turns tech notes into invoices, on the AI you already pay for.

Office managers, dispatchers and owners behind HVAC, plumbing, electrical, roofing and contracting crews.

Three workflows

AI for the Trades & Field Service Office, in three workflows

These are where both ways of training this team start. The team, or each person, builds them on your own AI, tests them on your own examples, and keeps them.

Workflow 1

Lead intake

Web-form and email leads turned into a lead sheet with job type, address and urgency, plus a reply draft.

Workflow 2

Estimate follow-ups

Follow-up drafts for open estimates older than a week, in the owner's own words.

Workflow 3

Job notes to invoices

Tech notes turned into an invoice draft and a customer summary for the office to check.

Two ways to train this team

Together in a morning, or each person to a certificate.

Workshop · Half day (3 hours)

AI Department Workshop, Trades & Field Service Office version

The whole team builds the three workflows above together, on your own AI, in one morning.

  • Three working team workflows, built on your own AI
  • A shared prompt library for the department
  • An owner for each workflow and a 30-day practice plan

$2,500 for up to 15 people

Full details

Certificate · 8 hours, weekly or two half-days

AI Productivity Certificate, Trades & Field Service Office version

Each person builds their own: an assistant set up for their job, a tested template for every recurring task, and three workflows like the ones above, then proves them on a week of real work.

  1. 1Set it up right. A measured baseline and an AI assistant configured for the learner's own job.
  2. 2Build the library. A tested prompt template for every recurring task.
  3. 3Build three workflows. Three multi-step workflows running on real inputs, with a check before anything leaves.
  4. 4Run it, prove it. A week of live work done the new way, measured and written down.

$1,000 a seat

Full details
Data rules

What never goes into an AI tool

On top of your company's own rules, these are the red lines this team starts from.

Trades & Field Service Office

  • Customer payment card numbers
  • Gate, alarm and lockbox codes
  • Details about a customer's home beyond the job

Also from the Trades and home services sector rules

  • Payment card numbers
  • Gate codes and alarm codes
  • Employee personal records

Plan training for Trades & Field Service Office

Tell me about the team and I'll reply myself with dates and a plan. Taking inquiries for 2027 classes.